Last updated: 17 September 2026
These Terms & Conditions (the Terms) govern access to and use of the websites, applications, account areas and services made available by Trusty Digital Ltd (together, the Services). By creating an account, purchasing a service or otherwise using the Services, you agree to these Terms. If you act for an organisation, you confirm that you have authority to bind it.
1. About Trusty Digital
Trusty Digital Ltd is a company registered in England and Wales under company number 14672896, with registered office at 124 City Road, London, England, EC1V 2NX (Trusty Digital, we, us or our). You can contact us at [email protected].
2. Eligibility and accounts
- You must be at least 18 years old and legally capable of entering into these Terms.
- You must provide accurate information, keep account credentials secure and promptly update information that materially changes.
- We may require identity, organisation, source-of-funds or other checks where appropriate to a Service, transaction, risk profile or legal obligation.
- You are responsible for activity carried out through your account unless caused by a security failure attributable to us.
3. What the Services do
Trusty Digital provides software, workflow, assessment and professional-support tools for tokenisation and related digital-asset operations. Features may include Fit, Readiness and Maturity assessments, project preparation, token issuance tools, wallet connectivity, reporting, CRM and other supporting functionality.
Features, eligibility requirements and commercial terms may differ by product, jurisdiction and project. A description on the Site is not a promise that a feature is available to every user or lawful for every asset or jurisdiction.
4. Assessments are not approvals
Fit is a self-service screening tool based on information you provide. Readiness and Maturity use structured, deterministic scoring and professional review based on the information you provide. At present, Trusty Digital does not receive, review or verify documents as part of these assessments. References to evidence identify matters you may need to address or confirm; they do not mean that Trusty Digital has examined supporting documents. An assessment:
- does not itself create a tokenisation project or issue a token;
- does not authorise issuance or constitute regulatory, legal, tax, accounting or investment approval;
- is not a certification, credit rating or guarantee of future performance; and
- may identify matters that require independent professional advice or additional evidence.
Project preparation, issuance and wallet activity are separate product stages and may have separate gates, terms or technical requirements.
5. Your information and instructions
You are responsible for the completeness and accuracy of information, documents, classifications and instructions you provide. Our outputs may depend on that information. If material facts are missing, inaccurate or later change, an assessment, workflow or other output may need to be revisited.
6. Wallets and blockchain transactions
Where the Services connect to or interact with a blockchain wallet, you remain responsible for safeguarding credentials, recovery material and signing authority unless we expressly agree otherwise in writing. Blockchain transactions may be irreversible and public ledger data may remain publicly available after an account is closed.
Network conditions, protocol changes, third-party wallet software and blockchain infrastructure are outside our sole control. We do not guarantee transaction confirmation times, network fees, market value or uninterrupted access to third-party networks.
7. Purchases, fees and taxes
- Prices and the scope of a paid product are shown before purchase or set out in an order, proposal or separate agreement.
- Unless stated otherwise, fees are due for the specific service or assessment purchased and do not cover unrelated projects, assets or future work.
- You are responsible for taxes, duties and similar charges applicable to you, except taxes imposed on our own income.
- Payment processing may be provided by third parties and may be subject to their terms.
8. Third-party services
The Services may rely on third parties for identity verification, payments, hosting, communications, blockchain infrastructure, analytics or other functionality. We select and manage providers with reasonable care, but their services remain subject to their own availability, terms and technical constraints.
9. Acceptable use
You must not use the Services to break the law, infringe rights, mislead others, bypass security or verification controls, distribute malware, interfere with the Services, scrape or probe systems without permission, or facilitate fraud, sanctions evasion, money laundering or other prohibited activity.
We may suspend or restrict access where reasonably necessary to investigate security, fraud, legal or compliance concerns, protect users or infrastructure, comply with law, or address a material breach of these Terms.
10. Intellectual property
Trusty Digital and its licensors retain all rights in the Services, software, product architecture, assessment methodology, reports, branding and site content except rights expressly granted to you. Subject to payment and these Terms, you may use deliverables supplied for your project for your internal business purposes. You may not copy, resell, reverse engineer or commercially exploit our software, methodologies or templates except where law or a written agreement permits it.
11. No investment, legal or tax advice
Unless a separate written engagement expressly says otherwise, information and outputs provided through the Services are general product or professional-assessment information. They are not legal, tax, accounting, financial or investment advice and are not an offer, recommendation or solicitation to buy or sell any security, token or other asset. You are responsible for obtaining advice appropriate to your circumstances and jurisdiction.
12. Availability and changes
We aim to operate the Services with reasonable care and skill. We may maintain, improve, replace or discontinue features. We do not promise uninterrupted or error-free operation, particularly where availability depends on third-party or blockchain infrastructure. Where a material change adversely affects a paid service already ordered, we will act reasonably to provide the agreed service or an appropriate alternative.
13. Liability
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud or fraudulent misrepresentation, or death or personal injury caused by negligence. Subject to that:
- we are not liable for losses caused by inaccurate information or instructions supplied by you, your loss of wallet credentials, irreversible blockchain activity you authorise, or failures of third-party systems outside our reasonable control;
- we are not liable for indirect or consequential loss, loss of opportunity, anticipated profit, goodwill or business interruption, except where applicable law does not permit that exclusion; and
- for business users, our aggregate liability arising from a particular paid service is limited to the fees paid or payable for that service during the 12 months preceding the event giving rise to the claim, unless a separate written agreement provides a different cap.
Consumer rights that apply to you by law are not affected.
14. Termination
You may stop using the Services at any time. We may suspend or terminate access for material breach, unlawful use, security risk, non-payment, or where we must do so to comply with law. Provisions that by their nature should continue after termination, including intellectual property, confidentiality, disclaimers and accrued payment obligations, remain in effect.
15. Privacy and cookies
Our processing of personal data is described in the Privacy Policy. Our use of cookies and similar storage or access technologies is described in the Cookies Policy. Additional product-specific notices may apply where data is collected for a particular workflow.
16. Governing law
These Terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, except that a consumer may have mandatory rights to bring proceedings in another court under applicable law.
17. Changes to these Terms
We may update these Terms to reflect changes in law, regulation, security, technology or the Services. The current version is published here with its revision date. Where a change materially affects an existing paid relationship, we will provide notice where reasonably practicable or required by law.
18. Contact
Questions about these Terms can be sent to [email protected]. See also our Disclaimer.